Return Policy:

We have a 7-day, money-back guarantee on any product. You may return the item within 7 days for an exchange or 100% refund (shipping charges are non-refundable). To return an item, e-mail us at sales@asianlanterns.com with your order number and the reason for the return. Asian Lanterns will give you a return authorization number (RA#) to place on the package. Any products returned to Asian Lanterns without an RA# will be refused.

 


e mail: sales@asianlanterns.com

Asian Lanterns
4152 Keanu St. #1
Honolulu, HI 96816

ph.(808)732-0651

 
 
 
 

SATISFACTION GUARANTEE: If you are not satisfied with an order you may return the item(s) within 7 days for a full refund (excluding shipping fee).
Customer is responsible for both the originating shipping fee and the return shipping fee.

DAMAGED ITEMS: -You will receive a refund/credit (excluding shipping fee) - Items must be returned within 7 days of receipt - After 7 days, ALL SALES ARE FINAL! - If a damaged item is returned to us after 7 days, a refund/credit cannot be issued, and you will be notified of such - All returns must be sent prepaid within 7 days of the date received - No collect shipments will be accepted - Damage by improper care or handling is NOT returnable.